Privacy Policy for 237Community

Last Updated: 21/03/2025

Thank you for using 237Community. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your information when you use our app.

1. Information We Collect

a. Personal Information

• Name
• Email Address
• Phone Number
• Profile Image

b. Location Data

Your device's GPS location (for products and service recommendations, deliveries, store locations and product and service filtering).

c. Transaction & Payment Data

• Mobile Money or other payment details (processed securely via third-party payment providers such as Flutterwave)
• Order history

d. User-Generated Content

• Product and services listings
• Adverts
• Reviews and comments
• Ratings

e. Device & Usage Data

• Device type and operating system
• App usage statistics and crash reports (for performance improvements)

2. How We Use Your Information

We use the collected information to:

• Create and manage your account
• Process transactions securely
• Recommend products and services based on your location and preferences
• Provide customer support
• Send important updates and notifications
• Improve our app’s functionality and user experience

3. Data Sharing & Third-Party Services

We do not sell your personal data. However, we may share data with trusted third parties in the following situations:

• Payment Processing: Your payment information is processed securely through Flutterwave.
• Cloud Storage & Hosting: We use Firebase and Supabase for data storage.
• Legal Compliance: If required by law, we may share data with law enforcement or regulatory authorities.
• Analytics & Performance Tracking: We may use third-party services like Google Analytics to monitor app performance.
• Deep linking: we may share information about the device you use to Branch.io for deep linking

4. Data Security Measures

We take security seriously and implement the following measures:

• Encryption: Protecting data in transit and storage
• Secure Authentication: Strong password policies and authentication mechanisms
• Access Controls: Limiting access to personal data to authorized personnel only

5. User Rights & Choices

You have the following rights regarding your data:

• Access & Correction: You can review and update your personal information in the app settings.
• Data Deletion: You can delete your accounts, stores, information about products and services and other data you generated on the app by contacting support.

6. Children's Privacy

237Community is not intended for users under the age of 18. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through email, app or our website. Please review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: carlafuhbusiness@gmail.com

WhatsApp: +237 650116578

By using 237Community, you agree to this Privacy Policy. Thank you for trusting us!